Terms & Conditions, Privacy & Shipping Details

Things you need to know about before purchasing


Please read the following terms and conditions, privacy policy and shipping details carefully as they contain important information about your rights and obligations along with limitations and exclusions that apply to any purchases made online. We reserve the right to make changes to this site and these Terms, Conditions, Privacy & Purchase Information at any time.

Prices

All the prices quoted on this shop are in Australian Dollars (AUD), and include GST where applicable. Prices may be adjusted online at any time by the WRAPT UP DESIGNS.

Purchasing products

All payments made through this site will be processed by WRAPT UP DESIGNS. All payments are in AUD (Australian Dollars).
ABN: 46602212012
Address: 19a Sutton Street North Melbourne 3051.
Phone: 0439 422 626
Email: sayhello@wraptup.com.au
PayPal: PayPal is run through an account for Xmarx the spot (a business name under the same ABN (entity: Joran Dilucian). Processing is and refunds are processed through PayPal and thus this account.

Privacy Policy

WRAPT UP DESIGNS is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. WRAPT UP DESIGNS uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from WRAPT UP DESIGNS only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Shipping & Delivery Policy

WRAPT UP DESIGNS delivers products across Australia, using AUSTRALIA POST. Unfortunately at this stage we aren’t able to offer delivery outside of Australia - though if you get in touch with us and you desperately want our wonderful paper, tags or cards, we can arrange something. International postage will, of course, be at a cost to the purchaser. We are glad to offer free shipping with every item, no minimum purchase required. Orders are dispatched within 1-2 working days. Standard Australia Post shipping times are estimated between 4 and 7 working days, depending on your location.

In the lead up to Christmas, we have organised an additional option for express shipping so you can have your tags, cards and wrapping paper sooner. Please select this option at the check out, additional charges will apply. Orders over $100 will receive free express shipping. This is a total cost, not items minus a discount.

As Christmas gets closer and more presents are making their way through the post, we hope wrappred in bright colours, shipping might be slightly delayed through the Australia Post system. To avoid disappointment get in early and order now. We are not able to guarantee normal shipping times during the busy period. Orders placed after 12 December will be impacted, so please account for this. Express shipping is available to ensure you get your package sooner.

Returns / Refunds

Unfortunately, as we are a small business, we cannot offer returns for change of mind. However, if your item is damaged, let us know asap and we will happily replace your product. Please make sure to send pictures of your damaged product to us so we can send them through to Australia Post for remuneration. If you have any question's email us on sayhello@wraptup.com.au.

Security Policy

When purchasing from WRAPT UP your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our support centre sayhello@wraptup.com.au.

Need to discuss anything futher, please let us know. Say hello

Contact info

sayhello@wraptup.com.au

Po Box 2014, Melbourne 3051

Enquiry form